VNA Of Maryland
Caring is What We Do Best
Phone: 1-888-523-5000

Frequently Asked Questions

What is Home Health Care?

Home health care provides medical treatment for an illness, injury or chronic condition with the goal of helping you recover and regain your independence and become as self-sufficient as possible.

What can I expect on the first home health visit?

You will meet a registered nurse or a physical therapy during the first visit. They will explain all the details of your plan of care, including which other VNA professionals are part of your home care team and how often you will see them. They will review any instructions you may have received from your health care providers, including a review of medication to assure you have the medications you need. They will do a brief physical examination including checking your heart rate, your blood pressure, listening to your lungs, and will check any wound or incision you may have. Our nurse or therapist will answer any questions you or your caregivers have and will teach you how to use any special equipment that is part of your treatment.

How many home health visits will I have?

The frequency of home health care visits are based on your doctor’s orders for your plan of care. However, you and your health care team can discuss this and the number of visits can increase or decrease in order to provide you with the best home health care for your needs.

Who pays for home health services?

Home health care is covered by Medicare, Medicaid and many private insurers. For Medicare to cover home health services, the following must be met: 1) your doctor must decide that you need medical care at home and make a plan for your care at home 2) you need intermittent skilled nursing care, physical therapy, speech-language therapy, or occupational therapy and 3) leaving your home requires a taxing effort and is difficult.

Does VNA provide for charity care and/or financial assistance?

The VNA of Maryland has a policy in place that provides for charity care and financial assistance for those who qualify based on their financial condition. If you have financial hardship, please contact the VNA of Maryland and one of our financial analysts will be in contact within two (2) business days. For more information please see the Charity Care tab on our website.

How does VNA collaborate with my health care provider?

Our care focuses on helping you to take control of your health. To do that, we will be communicating with your doctor or other health care provider on a routine basis. We contact your doctor after your first home health visit to discuss how best to help you to stay healthy and active.